|
All products are supplied subject to the company's
terms and conditions of sale unless
otherwise agreed in writing. Copies are available upon request.
- It is the Buyer's responsibility to ensure that the goods
ordered are suitable for the Buyer's purpose.
- The goods are considered to be accepted and shall be dispatched
at the buyer's risk, even if the shipment is free. All possible
risks are considered to be passed to the buyer at the time of
acceptance as defined here above.
- All circumstances such as force majeure, all kinds of accidents,
general or partial strikes, lock-out, lack of transport, general
or partial fire at the premises of the seller, etc, relieve
the seller of his responsibilities.
- All goods must be paid for in advance.
- The buyer shall carry out a thorough inspection of the goods
on the day of delivery (or early the following day if goods
are delivered after 3pm) and shall notify the seller within
this time of any defects which a reasonable examination would
have revealed. The buyer shall not be entitled to reject the
goods in whole or in part after such date.
- Returns Policy: No goods can be returned without prior
agreement. A standard handling charge of 20% plus cost of carriage
will be made for returning goods, unless otherwise authorised.
It is the Buyer's responsibility to return any goods. The cost
of returning any goods is strictly for the buyers account. 'Goods
must be returned to our warehouse, and not to our sales office
- please call us for this address and note we do not accept
delivery of returned goods at our sales office site. Any returned
goods must be received back to us within 14 days of receipt.
No refund will be issued after this date, regardless of whether
or not the goods have been returned, without prior agreement.
- The seller shall not be liable for damages assessed after
acceptance of the goods, except when the buyer establishes proof
that the damage is due to a defect in materials or workmanship.
In any case, the liability of the seller is limited to a period
of 1 year and, to the choice of the seller, to replacement of
the goods or refunding of the concerned goods.
- In no event shall the seller be liable for any damage due
to improper use, bad installation, improper maintenance or negligence
by the buyer or any third party.
- Orders for all products from the Plaster Range, Antique Wood Effect Range
plus Quoins, Stringer Courses, Exterior Pediments & Embellishments, Window Frames, Window Cills, Columns, Half Columns, Pilasters, Premier Flexible Cornice
and Premier Flexible Railing are classified as a 'Special Order'
under the terms of the Distance Selling Regulations (2000).
These goods cannot be returned, except by special arrangement.
- With our Plaster Range, occasionally cracks can occur during transport. Due to the nature of the material, cracks can be easily and 'invisibly' corrected on installation and therefore we do not accept this as 'damage' and reason for returning goods. We do accept as damage any breakage which results in material loss in the pattern, or anything which cannot be easily rectified by a competent installer. If you are unsure please contact us for advice.
- The laws of England and Wales govern any agreement.
|
