We treat any information that you give us confidentially, and with the utmost respect.
Any information you provide when you request a brochure, request samples, or place an order with us, will be used to provide the goods or services that you have requested. Other than that, we never use your information except to:
– possibly make a phone call or send an email to check that samples have been received
– occasionally make follow-up contact to check on the progress of your project
– send a review request from Trustpilot via email a couple of weeks after your order
If you do not wish us to make these follow up contacts please let us know at any time, and we will not do so. You can do this by emailing us at firstname.lastname@example.org or by calling us on 01823 77 44 00.
We do not digitally store your details for brochure requests or sample requests and we do not send out unsolicited marketing materials of any sort.
We do not divulge customer personal details to any third party (apart from those needed to fulfil a service, like a courier), unless required by law to do so. We do not sell contact details to any third parties.
All information shared with us is treated as strictly confidential, and we comply with all regulations regarding the use and treatment of that information.