We will use this page to give you the latest news on how the Covid 19 Pandemic is affecting us, and our customers.
We will update it straight away if anything changes.
We currently have full staffing in our sales office, so orders are being processed as usual.
Despatch is also running pretty much as usual.
There are some minimal delays, due to social distancing reducing capacity (usually no more than a day).
If they occur they are usually earlier in the week.
Most deliveries are still arriving in usual timescales with our carriers. There are some
delays, but generally not more than a day or two at worst.
This means that some orders will arrive a later than quoted on our website.
We are supplying customers with tracking details so that you will know that we’ve despatched
and so that you can monitor progress with the carrier. We are, of course, on the end of the phone
to help if needs be.
If you are going to be out, please leave a signed note that the driver
can take as proof of delivery, with instructions where to leave the package.
As and when the situation changes, we will update this message and communicate immediately with any affected customers.
In the meantime we hope you all are, and remain in, good health. Take care.